Buyer Rating:
We were put in touch with Hollie automatically via a house inquiry we made on Trulia. She contacted us promptly via email, and we had a chance to speak over the phone. Based on that phone conversation, we immediately had a good feeling that Hollie would be the right agent for us, and this turned out to correct. (Other home inquiries on Trulia also put us in touch with other area realtors, many of whom we also spoke to. But we chose Hollie.)
We have nothing but the best to say about Hollie. She put up with us for 9 months, from April till January, and took us to see nearly 100 homes. I think we saw every home on the market in our town. Most of these visits were done on weekends, or after working hours. My wife is a physician, so Hollie's willingness to accommodate our tight schedule was greatly appreciated. We always felt like we had free-access to communicate with Hollie, and as closing drew near, there were several times when we were communicating as late as 1am!
Hollie always made us feel that we were the ones in control of our home search. We never felt any pressure, or ever felt like she was trying to "influence" us...something we have seen in many other agents out there. Because of this, we always felt complete trust in her, and this allowed us to really take her advice to heart when she offered it to us.
When it came down to the business side of negotiating and completing the sale, Hollie was shrewd in looking out for our best interests; prompt and thorough in the execution of contracts and documents, and clear in all communications.
We highly recommended Hollie Mercurio to others, and we plan to seek her services again soon to help my mom find a new home after she "downsizes" for her retirement.
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F.s. plattsburgh,ny
January 2016